Skip to main content

3CX

This instruction explains, how to start a network and a SIP-trace on a 3CX v20.

More information can be found here.

Open Trace menu​

Open the menu "Capture traffic real time" by clicking on "Capture" under "Dashboard" inside the Admin Console.

Choose interface​

Here You can choose the interface to capture. The interface "lo" is used for internal systempakets and can be ignored. If in doubt, choose "All".

Start Capture​

Then click on "Start" to initiate the Capture.

Stop Capture​

Terminate the Capture by pressing "Stop".

Download file​

Afterward You get two Options to download the Capture:

  1. "pcap capture": Download only the network capture.
  2. "support info": This is a ZIP Archive with the system settings and logs from the 3CX. Additionally, it contains the Capture as PCAP file as well.