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Announcements

"Announcements" are used to play a System Recording without allowing the caller to provide any input. Afterwards, the caller is redirected to another destination.

Configuration​

Click on the "Applications" tab and select the "Announcements" menu item.

Image: Open Announcements menu

To add an "Announcement", click on "Add".

Image: Add Announcement

The following settings are relevant when creating a new announcement:

  • Description: <Name for the announcement>
  • Recording: <The system recording to be used>
  • Repeat: <Play the system recording again>
  • Destination after Playback: <Destination after the system recording has been played>

Image: Edit Announcement

Finally, click on "Submit" and "Apply Config".