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Yealink T2 / T3 / T4 / W5

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Several Yealink devices of the T2 / T3 / T4 / W5 series have reached "End-of-Life" status. On this page you can view all End-of-Life (EOL) products from Yealink.

This installation guide explains how to configure your device via the web interface. To access the web interface, enter the IP address of your device into the address bar of your web browser.

If you do not know how to locate the IP address of your device, please refer to the instructions / information in the manufacturer's manual.

Registration​

Access your device via the IP address. Open the "Account" tab and click on the "Register" menu on the left to configure a sipcall phone number.

The configuration data can be found in the customer portal under "Phone numbers" -> "Phone number overview". Click on the desired phone number to view the configuration data (within the "SIP-Data" card).

Label: <Username>
Display Name: <Username>
Register Name: <Username>
User Name: <Username>
Password: <VoIP-Password>
Server Host: <SIP-Server>

Configuration​

Codec​

Next, open the Codec settings.

Leave the codecs "G722", "PCMA" and "PCMU" in the "Enable Codecs" field. All other codecs must be moved to the "Disable Codecs" field.

Next, the codecs must be arranged in the following order:

  1. G722
  2. PCMA
  3. PCMU

Keep alive​

Now click on the "Advanced" menu on the left. Ensure that you have selected the correct account for this adjustment.

Now check if the value 30 ist entered in the "Keep Alive Interval(Seconds)" field. If it is not, please enter the value 30 and confirm the entries by clicking the "Confirm" button.

BLF setup (optional)​

Details

This function is optional and does not need to be configured. With this BLF (Busy Lamp Field) setup, the following functions are configured:

  • Presence Management (Status display)
  • Call pickup
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This option is only available for sipcall collective accounts (sipcall pro, sipcall business and sipcall callcenter).

Access your device via the IP address. After logging in, open the "Account" tab and click on the "Advanced" menu on the left. Ensure that you have selected the correct account for this adjustment.

Now enter the value *40 in the "Directed Call Pickup Code" field. To confirm this entry, click the "Confirm" button.

Open the "Features" tab and click on the "Pick up & Park" menu on the left.

In the dropdown menu "Directed Call Pickup" set the selection to "Enabled", and once again enter the value *40 in the "Directed Call Pickup Code" field. Confirm the entries by clicking the "Confirm" button.

Open the "Dsskey" tab and click on the "Line Key 1-9" menu on the left.

Enter the configuration data as described below.

Type: BLF
Value: <Monitored phone number> *
Label: Label, e.g. Reception
Line: Line that should refer to BLF.**

* Define in this field which phone number should be monitored. Please enter the phone number in the following format: 41442005001

** Here, select the line that the BLF should refer, meaning the line that allows you to pick up the call.

Save the entries by clicking the "Confirm" button.

Important information

For BLF to function properly, all devices used must be registered on the same SIP server.

Testing​

Now test your VoIP phone by making both an incoming and outgoing call.

Calls to other sipcall numbers are possible without credit, while calls to paid landline or mobile networks require a sufficient balance on your sipcall account.

If you encounter any issues, our customer service team is happy to assist you.