Skip to main content

Fanvil X4U / X6U / X7

This installation guide explains the phone configuration of your device via the web interface. To access the web interface, enter the IP address of your device into the address bar of your web browser.

If you do not know how to locate the IP address of your device, please refer to the instructions/information in the manufacturer's manual.

Registration​

Access your device via the IP address. Select the "Line" menu to configure a sipcall phone number.

The configuration data can be found in the customer portal under "Phone numbers" -> "Phone number overview". Click on the desired phone number to view the configuration data (within the "SIP-Data" card).

Username: <Username>
Display name: <Username>
Realm: <SIP-Server>
Authentication User: <Username>
Authentication Password: <VoIP-Password>
Server Name: <SIP-Server>
Server Address: <SIP-Server>

Configuration​

Codec​

Next, open the Codec Settings.

Leave the codecs "G.711A," "G.711U," and "G.722" in the "Enabled Codecs" field. All other codecs must be moved to the "Disabled Codecs" field.

Next, the codecs must be arranged in the following order:

  1. G.722
  2. G.711A
  3. G.711U

BLF setup (optional)​

Details

This function is optional and does not need to be configured. With this BLF (Busy Lamp Field) setup, the following functions are configured:

  • Presence Management (Status display)
  • Call pickup
info

This option is only available for sipcall collective accounts (sipcall pro, sipcall business and sipcall callcenter).

Access your device via the IP address. After logging in, select the "Function Key" menu to configure BLF.

Now select a DSS Key where you want to configure the BLF.

Type: <Save button>
Name: Designation e.g. Reception
Value: <Monitored phone number> *
Subtype: <BLF/NEW CALL>
Line: Line that the BLF should refer **
PickUp Number: <*40>
Icon Color: <Default Green>

* Define in this field which phone number should be monitored. Please enter the phone number in the following format: 41442005001

** Here, select the line to which the BLF should refer, meaning the line with which you can pick up the call.

Confirm your entries by clicking the "Apply" button.

Important note

For BLF to function properly, all devices used must be registered on the same SIP server.

Testing​

Now test your VoIP phone by making both an incoming and outgoing call.

Calls to other sipcall numbers are possible without credit, while calls to paid landline or mobile networks require a sufficient balance on your sipcall account.

If you encounter any issues, our customer service team is happy to assist you.