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Yeastar P-Series

This installation guide explains how to set up a sipcall sip trunk or a sipcall virtual pbx number with Yeastar P-Series Cloud Edition.

1. SIP Trunk Registration​

  • Open the Yeastar P-Series web interface and navigate to "Extension and Trunk".
  • Click on the menu item "Trunk" on the left.
  • Click the "Add" button to add a SIP trunk.

Yeastar P-Series Web Interface - Extension and Trunk Menu

  • Give the new SIP trunk a freely selectable Name, for example "sipcall".
  • Set the "Trunk Status" to "Enabled".

Yeastar P-Series - Configure Trunk Name and Status

  • Select the ITSP template "Switzerland".
  • Select the ITSP Provider "sipcall by Backbone Solutions".

Yeastar P-Series - Select ITSP Template and Provider

note

sipcall offers various SIP servers. More information can be found here.

The configuration data can be found in the customer portal under "Phone Numbers" -> "Phone Number Overview". Click on the desired phone number to view the configuration data (within the "SIP Data" card).

Transport: UDP
Hostname/IP: <SIP Server>
Domain: <SIP Server>
Port: 5060
Subscriber Name: <User ID>
Authentication Name: <User ID>
Password: <Password>

Yeastar P-Series - SIP Server Configuration

Finally, apply the configuration with the "Apply" button.

Yeastar P-Series - Apply Configuration

2. SIP Trunk Configuration​

2.1 Codec Settings​

  • Go to the menu item "Extension and Trunk" -> "Trunk". Select the desired SIP trunk by clicking on the pencil icon.

Yeastar P-Series - Edit Trunk

  • Navigate to the "Advanced" menu and set the selected codecs in the following order:
  1. G722
  2. a-law
  3. u-law

Yeastar P-Series - Codec Settings

2.2 Phone Numbers/Extensions​

In the "Phone Numbers/Extensions" menu item, you can configure one or more phone numbers using the "Add" button.

Yeastar P-Series - Add Phone Numbers

Phone Number/Extension: <Phone number in sipcall SIP Trunk>
Phone Number/Extension Name: <Any name for the phone number>

Yeastar P-Series - Configure Single Phone Number

Click "Save" to create the SIP trunk.

Yeastar P-Series - Save SIP Trunk

2.3 Outgoing Caller ID (optional)​

In the "Outgoing Caller ID" tab, you can specify which phone number should be displayed by default for outgoing calls. Enter the desired phone number under "Outgoing Caller ID" in international format (+41xxxxxxxxx). Additionally, you can set a name for the outgoing phone number under "Outgoing Caller ID Name".

note

To enable this option, "CLIP no Screening" must be activated. You can activate this through the sipcall Partner Portal or through our customer support.

Yeastar P-Series - Configure Outgoing Caller ID

Now, for every outgoing call, the phone number and caller name you defined will be displayed.

3. Emergency Number Configuration​

To simplify the setup of emergency numbers, we provide a CSV file for import:

  • Now click on "Call Control" and then "Emergency Number".
  • Then click on the "Import" button.

Yeastar P-Series - Import Emergency Numbers

  • Select "Browse" and specify the "yeastar_p-serie_emergency_numbers.csv" file.
  • Then click on "Import".

Yeastar P-Series - Select CSV File for Emergency Numbers

3.1 Emergency Numbers Overview​

warning

If you have multiple trunks, please refer to this document.

- 112 European Emergency Number
- 117 Police Emergency
- 118 Fire Department Emergency
- 142 Victim Assistance Hotline
- 143 Telephone Help for Adults (Die Dargebotene Hand)
- 144 Ambulance, Emergency Medical Services
- 145 Poisoning
- 147 Children/Youth Hotline
- 1410 Air Zermatt, Air Rescue
- 1414 Rega, Air Rescue
- 1415 Air Glaciers, Air Rescue
- 116016 EU Hotline for Victims of Violence Against Women
- 116111 EU Hotline for Children
- 116006 EU Hotline for Victims of Crime
- 116000 EU Hotline for Missing Children

After this, the configuration should look as follows:

Yeastar P-Series - Overview of Configured Emergency Numbers

4. Extension Configuration​

In the menu item "Extension and Trunk" under "Extension", you can manage extensions/users.

  • Click "Add" to create a new extension.
  • Enter the user information.

Yeastar P-Series - Create Extension

5. Define Inbound and Outbound Rules​

Incoming calls are automatically delivered to the IVR. Select the "Default_Inbound_Route" to configure it correctly. Here you add the sipcall SIP Trunk.

Yeastar P-Series - Configure Inbound Route

Save the route with "Save".

Do the same for the outbound route "Default_Outbound_Route".

6. Testing the Yeastar P-Series Configuration and SIP Trunk​

Now test your VoIP phone by making both an incoming and outgoing call.

Calls to other sipcall numbers are possible without credit, while calls to paid landline or mobile networks require a sufficient balance on your sipcall account.

If you encounter any issues, our customer service team is happy to assist you.

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