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Ubiquiti UniFi Talk

This installation guide explains how to create a SIP-Trunk in you UniFi Controller and add a sipcall phone number.

If you are unsure how to access your UniFi-Controller, please refer to the
instructions/information in the Help Center provided by the manufacturer.

Prepare sipcall profile​

Preparation​

  • Access your UniFi Controller over its IP address or through https://unifi.ui.com.
  • Make sure that UniFi Talk is installed and up to date.
  • Open the application "Talk".

Create sipcall profile​

  • Navigate to the submenu "Settings" (gear icon) in the left navigation.
  • Choose "Platform".
  • Click on the "configure" link below Third-Party SIP.

Enter fields​

  • Now, choose the option Custom in the "Provider" field.
  • Set the "Provider Name" as sipcall.

Then go to the "Add Field" tab and add the following parameters:

  • proxy
  • username
  • password
  • extension
  • register
  • context
  • expire-seconds
  • sip-force-expires

Once you have added all fields, you can confirm by clicking "Done".

Number registration​

You can find the sipcall configuration data in the customer portal under "Phone numbers" → "Phone number overview".
Click on the desired phone number to view the configuration data (within the "SIP-Data" card).

proxy: <SIP-Server>
username: <Username>
password: <VoIP-Password>
extension: <can be left empty>
register: true
context: default
expire-seconds: 30
sip-force-expires: 30

Define destination country and phone number​

Click the "Select Countries" button, select Switzerland or Austria as appropriate, and confirm your selection by clicking "Save".

Now enter the sipcall phone number to be registered in the "Phone Numbers" field (in the format +41xxxxxxxxxx)
and confirm the entry by pressing the Enter key.

Add IP address range​

To ensure that incoming calls from the sipcall servers can be delivered to UniFi Talk, you must enter the following
ACL entries:

  • 212.117.203.0 / 24

  • 212.117.204.0 / 24

Save the entry you made by clicking "Apply Changes" and restart both the "Talk" application
and the UniFi Phone Touch.

System Settings​

Inside the "System" menu, you can make Adjustments to improve the quality of the calls.

Codec​

Please choose the option "PCMA" in the "Audio-Codec" dropdown-menu.

Testing​

Now test your VoIP phone by making both an incoming and outgoing call.

Calls to other sipcall numbers are possible without credit, while calls to paid landline or mobile networks require a sufficient balance on your sipcall account.

If you encounter any issues, our customer service team is happy to assist you.

Additional Ressourcen​

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