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VoiceBox Configuration via Phone

This guide explains how to configure the VoiceBox via phone.

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Please note that not all features are available with this method.

Dialing In​

From the phone where the VoiceBox is configured, you can access your VoiceBox by dialing *98.

Configuration / Operation​

After logging in as described above, the system will automatically inform you whether there are new messages.

  • Pressing key 1 (listen to messages) allows you to listen to new messages or replay previously heard messages.
  • Pressing the * key exits the VoiceBox.
  • The following options are available for the current message:
    • Key 4: Replay the message
    • Key 5: Listen to the date and time of the recording
    • Key 7: Delete the message
    • Key 9: Save the message
    • * key: Return to the main menu

Personal Settings​

After logging in, access "Personal Settings" by pressing Key 3. In this menu, you have the following options:

Administrative Settings​

The "Administrative Settings" menu includes:

Changing the Password​
Path to change the password
3 Personal Settings → 2 Administrative Settings → 1 Change Password

After pressing Key 1 to change the password, enter your new password when prompted and confirm with the # key. The password must be a maximum of 10 digits long. Once entered, the system will confirm your new password.

Changing the Input Level​
Path to change the input level
3 Personal Settings → 2 Administrative Settings → 3 Change Input Level

This setting controls the level of voice prompts given by the system. The system will first inform you of the current level. Press the appropriate key to adjust the setting:

  • Key 1: Standard prompts
  • Key 2: Extended prompts
  • Key 3: Quick prompts
  • * key: Return to Administrative Settings
Date and Time Settings​
Path to date and time settings
3 Personal Settings → 2 Administrative Settings → 4 Date and Time Settings

If enabled, messages will include a timestamp when played. The system will indicate whether this function is on or off.

  • Key 1: Enable "Date and Time"
  • Key 2: Disable "Date and Time"
  • * key: Return to Administrative Settings
Auto-Play Settings​
Path to Auto-Play
3 Personal Settings → 2 Administrative Settings → 6 Auto-Play

When Auto-Play is enabled, messages are played automatically. The system will indicate the current status.

  • Key 1: Enable Auto-Play
  • Key 2: Disable Auto-Play
  • * key: Return to Administrative Settings

Greetings​

Path to Greetings
3 Personal Settings → 3 Greetings

Options available:

Extended Absence Message​
Path to Extended Absence Message
3 Personal Settings → 3 Greetings → 1 Extended Absence Message

Activate this feature to record a custom greeting.

  • Press Key 1 to start recording.
  • Speak your message after the tone and confirm with the # key.
Personal Greeting​
Path to Personal Greetings
3 Personal Settings → 3 Greetings → 2 Personal Greetings

Choose between a Standard Greeting and a Personal Greeting:

  • Key 1: Activate Standard Greeting
  • Key 2: Record Personal Greeting

The Standard Greeting says:

"The person you are trying to reach is not available, please leave a message."

To record a Personal Greeting, press Key 2, speak your message, and confirm with # key.

Recorded Name​
Path to Recorded Name
3 Personal Settings → 3 Greetings → 3 Recorded Name

This option allows you to record only your name (e.g., "John Doe"), which will be played in the greeting:

"You have reached the mailbox of John Doe, please leave a message."

Press Key 3, record your name, and confirm with the # key.