Functions
Incoming Calls and Ring Time
You can also configure the behavior of incoming calls directly on your device. The settings with the shortest ring time take precedence.
Blocking sets
Overview of available blocking sets for outgoing calls in the sipcall customer portal.
Call Forwarding
Call forwarding allows incoming calls to a specific phone number to be automatically redirected
Hold Music
Hold music, also known as "Music on Hold" (MoH), is a feature of phone systems that plays music or announcements while a caller is on hold.
Generate announcements
Create sipcall virtual pbx announcements using AI-generated text-to-speech
Caller Identification (CNAM Lookup)
Display of public telephone directory listings
Connection Overview
The connection overview allows for the analysis of all incoming and outgoing calls within the customer account and provides detailed traceability of all connections.
Failover Forwarding
Setting Up a Fallback
Telephone Service Codes
You can configure settings either in the portal or directly on your phone using a service code. This document describes the configuration directly via your phone.
IVR (Interactive Voice Response)
An IVR (Interactive Voice Response) is an automated telephone system that guides callers through a menu by pressing keys on their phone. It is often used by businesses to route calls to the appropriate department without requiring an employee to answer immediately.
Call queue
Configuring the call queue
VoiceBox Configuration via Phone
User guide for configuring VoiceBox via phone
Caller ID (CLIP)
Selection options for phone number format for incoming calls